Returns Policy:

Here at Hazey, we’re about making swag accessible for everyone. We want you to feel good in your fit. If something doesn’t work out, here’s how we handle returns:

The Basics

• You have 14 days from receiving your order to request a return.

• Items must be unworn, unwashed, and in original condition with tags attached.

• Sale items are final and cannot be returned.

• For hygiene reasons, hats and beanies are non-returnable and sales are final.

How It Works

1. Email us at hazeyclo@gmail.com with your order number and reason for return.

2. We’ll send you the return address and next steps.

3. Once your item comes back and passes inspection, we’ll process your refund or store credit within 5–7 business days.

Notes

• Return shipping is the customer’s responsibility (unless the item is faulty or incorrect).

• Please use tracked shipping — we can’t be held responsible for lost return parcels.

• Exchanges depend on stock availability.

If We Got It Wrong

If you receive the wrong item or a faulty product, contact us straight away at hazeyclo@gmail.com and we’ll sort it out ASAP.

 

Shipping Policy:

At Hazey, we work hard to get your gear to you as quickly and smoothly as possible. Here’s how our shipping works:

Processing Times

• Orders are processed within 2–3 business days (excluding weekends and public holidays).

• You’ll receive a confirmation email with tracking details once your order has shipped.

Delivery Times

• Domestic (Australia): Standard delivery usually takes 3–7 business days after dispatch.

• International: Delivery times vary depending on your location. Most orders arrive within 7–21 business days.

• Please note: delivery times are estimates and may be affected by factors outside our control (postal delays, customs, etc.).

Shipping Costs

• Shipping rates are calculated at checkout based on your location.

• Free shipping may be offered during special promotions — keep an eye out.

Tracking

• All orders include tracking information.

• If you haven’t received your tracking email, check your spam/junk folder or contact us at hazeyclo@gmail.com

Customs & Duties (International Orders)

• International orders may be subject to customs fees, import duties, or taxes.

• These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Issues with Delivery

• If your package is lost or delayed, contact us at hazeyclo@gmail.com and we’ll help as much as we can.

• Hazey is not responsible for items once they are in the hands of the postal service, but we’ll always do our best to assist.

Brand Voice Disclaimer:

Hazey is all about culture, bold self-expression and positive energy. We value your swag and safety above all else. Our products, promotional material, social media posts and designs are created for fashion, lifestyle and entertainment purposes only.

• Hazey does not condone violence, discrimination, or hate in any form.

• Any resemblance of our graphics or designs to cultural, social, or political symbols is purely artistic and not intended to promote harmful behaviour.

• Hazey is not responsible for how our products are styled, portrayed, or interpreted once purchased.

• All clothing should be worn responsibly and cared for according to the instructions provided.

By purchasing from Hazey, you agree that you understand the creative intent behind our products and accept full responsibility for how they are used.

 

Terms & Conditions:

Welcome to Hazey. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

• This website is operated by Hazey. Throughout the site, the terms “we,” “us,” and “our” refer to Hazey.

• By visiting our site and/or purchasing from us, you agree to be bound by these Terms & Conditions.

• We reserve the right to update, change, or replace any part of these terms at any time. It’s your responsibility to check this page for changes.

2. Products & Availability

• We do our best to display product colours and details as accurately as possible, but we cannot guarantee that your device’s display will match the actual product.

• All products are subject to availability. We may limit quantities or discontinue items at any time without notice.

3. Pricing & Payment

• All prices are listed in AUD and include GST where applicable.

• We reserve the right to change prices at any time.

• Payment must be made in full at checkout via the payment options provided.

4. Shipping

• Orders are processed within 2-3 Business Days .

• Delivery times are estimates only and we are not responsible for delays once an order has been shipped.

• Shipping rates and details are outlined in our [Shipping Policy].

5. Returns & Refunds

• Please refer to our [Returns Policy] for details on returns, exchanges, and refunds.

6. Intellectual Property

• All designs, graphics, logos, and content on this site are the property of Hazey.

• You may not use, reproduce, or distribute our materials without written permission.

7. Limitation of Liability

• Hazey is not liable for any damages, losses, or injuries arising from the use of our products or website.

• We do not guarantee that our service will be uninterrupted, timely, or error-free.

8. Personal Information

• Your submission of personal information through the store is governed by our [Privacy Policy].

9. Governing Law

• These Terms & Conditions are governed by the laws of Queensland, Australia.

10. Contact

Questions about the Terms & Conditions should be sent to us at hazeyclo@gmail.com